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Exploring a company’s customer feedback and reviews can provide valuable insights into its reliability and service quality.
Allegiance Gold, a prominent player in the precious metals market, boasts impressive ratings and positive testimonials across various platforms.
However, it’s essential to examine whether there are any Allegiance Gold complaints that potential investors or clients should consider.
This overview delves into the feedback from customers and the company’s reputation, shedding light on its strengths and any concerns raised by consumers.
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Are there any Allegiance Gold Complaints
Allegiance Gold stands out as a distinguished precious metals dealer accredited by the Better Business Bureau (BBB), where it proudly maintains an impeccable A+ rating.
This rating underscores Allegiance Gold’s commitment to conducting business with integrity and resolving customer concerns promptly.
Impressively, over the last three years, the company has received only one complaint on the BBB platform, alongside an impressive total of 19 customer reviews, all of which are glowing testimonials that laud the company’s exceptional service.
Moreover, Trustpilot, another prominent customer review platform, reflects a similarly positive sentiment towards Allegiance Gold, with no negative reviews to date.
This absence of negative feedback on multiple platforms underscores the company’s consistent delivery of customer satisfaction and reliability in the precious metals market.
Allegiance Gold’s ability to maintain such high ratings and overwhelmingly positive customer feedback highlights its reliability, trustworthiness, and dedication to meeting and exceeding customer expectations.
This reinforces Allegiance Gold as a preferred choice for those seeking a reputable partner in their precious metals investments.
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What Allegiance Gold Customer Reviews Suggest
Allegiance Gold consistently earns high praise from its customers across multiple review platforms, including Trustpilot, Google, and the Better Business Bureau (BBB), reflecting its exceptional service and customer satisfaction.
On Trustpilot, Allegiance Gold boasts an impressive 4.8-star rating from 64 reviews, underscoring its strong reputation among users. Similarly, on Google, the company maintains a stellar 4.9-star rating based on 63 reviews, further solidifying its standing in the precious metals market.
Recent customer feedback highlights the exemplary service provided by Allegiance Gold. Customers commend the company for its professionalism, knowledge of the precious metals market, and commitment to customer care:
- One customer, new to gold and silver ownership, expressed complete satisfaction with Allegiance Gold, particularly praising Sean for his guidance and expertise.
- Another reviewer shared a positive experience during a significant financial transaction, emphasizing the team’s helpfulness and knowledge, particularly noting Hanny’s exceptional service.
- The company’s efficiency and dedication to prompt service are consistently noted, with customers like Hanny going above and beyond to ensure smooth transactions.
- Customers appreciate the transparent and straightforward approach of Allegiance Gold, with no high-pressure sales tactics, only informative and honest advice.
With overwhelmingly positive reviews and minimal complaints, Allegiance Gold stands out for its reliability and customer-centric approach.
These testimonials underscore Allegiance Gold as a trusted partner for both new and experienced investors in the precious metals market, emphasizing its commitment to quality service and customer satisfaction.
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About Allegiance Gold
Allegiance Gold, headquartered in West Hills, California, was established in 2013. Positioned as a leading trusted gold company, Allegiance Gold is dedicated to assisting investors in safeguarding their wealth and retirement through diversifying their portfolios with precious metals.
The company’s inventory primarily consists of investment-grade gold, platinum, silver, and palladium coins and bars suitable for inclusion in Precious Metals IRAs.
Custodial services are provided through partnerships with Strata Trust Company and Goldstar Trust Company, while vault storage is managed by Brinks Global and Delaware Depository. Allegiance Gold specializes in products designed for Precious Metals IRAs or as tangible assets.
Allegiance Gold facilitates the establishment of self-directed IRAs for clients through these reputable custodians.
Co-founded by Mark Naaman, who also serves as CEO, and Alex Ebkarian, who holds the role of Chief Operating Officer, the company is led by seasoned professionals.
Alex Ebkarian brings over 15 years of experience in finance, holding a Bachelor of Science in Finance from California State University, Northridge.
His expertise spans financing for private equity organizations, venture-backed enterprises, and startups, contributing significantly to client success in various business endeavours.
Together, Naaman and Ebkarian collaborate closely to ensure Allegiance Gold achieves comprehensive success in its mission and operations.
Allegiance Gold Products & Services
Allegiance Gold focuses primarily on IRA-eligible bullion, complemented by a limited selection of silver and gold numismatics. Their product offerings include a variety of investment-grade coins and gold bars:
- Gold Canadian Gyrfalcon
- Gold American Buffalo
- Gold American Eagle
- Silver American Buffalo
- Palladium Canadian Maple Leaf
- Platinum Canadian Maple Leaf
- Platinum American Eagle
Additionally, Allegiance Gold provides a free Investment Guide to customers who provide specific personal information such as their name.
This guide aims to assist investors in making informed decisions about precious metals investments.
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Allegiance Gold Fees & Charges
Allegiance Gold provides a seamless process for rolling over qualified retirement accounts into precious metals without incurring penalties or taxes, as their services are IRS-approved.
Clients aged 59-and-a-half or older can transfer various accounts like 401(k), 403(b), 457(b), and Thrift Savings Plan accounts without penalties or taxes.
The types of qualifying accounts for all ages include Traditional IRA, Roth IRA, Simplified Employee Pension (SEP) IRA, and Savings Incentive Match Plan for Employees of Small Employers (SIMPLE).
For self-directed IRA accounts, Allegiance Gold imposes an annual maintenance fee of $95. Additionally, there is a storage fee of $100 per year for holdings up to $100,000 worth of precious metals, which is competitively priced compared to other providers.
Allegiance Gold also covers third-party transfer fees on specific transactions, contingent upon client eligibility confirmed by their representative.
Should you be concerned about Allegiance Gold’s Complaints
Allegiance Gold stands out in the precious metals industry with an impeccable A+ rating from the Better Business Bureau (BBB) and glowing customer reviews.
Over the past three years, the company has received only one complaint registered on the BBB, alongside an impressive 19 positive customer reviews.
his minimal complaint rate underscores Allegiance Gold’s commitment to resolving customer issues promptly and maintaining high standards of service.
Moreover, customer feedback on platforms like Trustpilot and Google reinforces Allegiance Gold’s positive reputation, with no negative reviews reported to date.
Customers consistently praise the company for its professionalism, knowledgeable staff, and efficient service in facilitating precious metals transactions.
Overall, while every company may encounter occasional challenges, Allegiance Gold’s overwhelmingly positive customer feedback and minimal complaints highlight its reliability and commitment to delivering exceptional service.
Investors and clients can consider Allegiance Gold with confidence, knowing it has earned a strong reputation for integrity and customer care in the industry.