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Swiss American Trading Corp has established itself as a reputable investment advisory firm specializing in precious metals, garnering high ratings and praise for its services.
However, potential customers often consider existing complaints as a crucial factor in evaluating its reliability. Here’s an overview of Swiss American Trading Corp complaints to help you decide if the company is the right choice for you.
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Are there any Swiss American Trading Corp Complaints?
Swiss American Trading Corp has garnered a high rating of 4.97 on BBB based on 132 reviews, with many verified customers praising their online service for purchasing gold and silver as straightforward and reliable.
Customers appreciate the option to pay cash on delivery. Since 2018, the company has maintained an A+ rating with the Better Business Bureau.
When it comes to Swiss American Trading Corp complaints, over the past three years, there have been only two filed.
One customer reported difficulty in reaching their account executive, who did not respond to calls or emails for over a week. Another complaint mentioned signing up for promotional materials that were never received.
On Google, Swiss American Trading Corp holds a 4.6 rating from 61 reviews. Positive feedback highlights the competence, cooperation, and trustworthiness of the staff when assisting with precious metal purchases.
Customers also appreciate the thorough explanations and knowledgeable guidance provided by individuals like Mike Weiner and Wes Peters.
For instance, reviewers on Google commend Swiss America for their patient and informative approach, which helps customers make informed investment decisions tailored to their needs.
They express satisfaction with the level of service and the trustworthiness of their interactions with the company’s representatives.
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About Swiss American Trading Corp
Swiss America Trading Corporation operates as an investment advisory firm specializing in precious metals.
Established in 1982 by Chairman Craig R. Smith with just fifty dollars in capital, the company boasts over forty years of experience in the gold and silver investing industry.
Accredited and a member of the Better Business Bureau (BBB), Swiss America aims to provide investors with diverse investment options to safeguard against market volatility.
Currently, the company focuses on facilitating investments in precious metals, emphasizing their liquidity, safety, profit potential, and the confidentiality of ownership. Their core mission is to offer strategies that help clients fortify their portfolios with assets resilient to market fluctuations.
Products Offered by Swiss American Trading Corp
Swiss America Trading Corporation provides a wide array of precious metals products, encompassing bullion coins and bars, generic numismatic coins, and rare U.S. coins.
Their bullion offerings include various U.S. and international options in gold, platinum, and silver, such as popular selections like American Gold Eagles and American Silver Eagles. These bullion gold coins are available in weights ranging from one ounce down to one-tenth of an ounce.
In addition to bullion, Swiss America Trading Corporation offers generic numismatic coins. These coins combine the intrinsic gold value of bullion with the advantage of being 100% privately held assets backed by the U.S. government.
Furthermore, the company features rare U.S. coins, prized among collectors for their scarcity and pristine condition. These coins are comparable to fine art or antiques in terms of their collectible appeal, making them a distinctive component of any investment portfolio.
Swiss American Trading Corp Fees & Charges
Swiss America Trading Corporation does not disclose its fees and charges publicly on its website. For detailed information about the costs associated with their products and services, it is recommended to reach out to them directly.
Fees for investing in gold can vary based on several factors, including the weight and purity of the gold, current market conditions, and the specific dealer or broker chosen.
Depending on the dealer, fees may be structured as fixed charges, commissions, or adjustments based on prevailing market rates. Therefore, carefully reviewing the fee schedule and terms and conditions of the dealer is essential before committing to any investments.
To ensure optimal value for your investment, it is advisable to compare prices and services offered by multiple dealers. This approach allows you to select the most competitive pricing and services available in the market.
For a personalized quote tailored to your investment needs and preferences, contacting Swiss America Trading Corporation directly is necessary.
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Should you be Concerned about Swiss American Trading Corp Complaints?
While Swiss American Trading Corp maintains a stellar reputation overall, it’s important to address any concerns regarding customer complaints.
Over the past three years, the Better Business Bureau (BBB) has recorded only two complaints against the company. These complaints primarily revolved around communication issues and unfulfilled promotional promises.
One reported issue involved difficulties in contacting an account executive, who allegedly did not respond to calls or emails for over a week. Another complaint highlighted a situation where a customer signed up for promotional materials that were never received.
Despite these isolated incidents, Swiss American Trading Corp continues to uphold an impressive A+ rating with the BBB and maintains a high average rating on platforms like Google.
Customers consistently praise the company for its straightforward and reliable online service, as well as the competence and trustworthiness of its staff, including individuals like Mike Weiner and Wes Peters.
It’s important for prospective investors to consider these factors alongside their personal investment goals and preferences.